United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : IT and Computers
Location : Sydney, Australia
Level : Staff Line level
Posted : 21 Feb 2025
Job Role : Front Office Agent
Recruiter : Hyatt Hotels
Job Ref : HOZ24118
Employment Type: Permanent
Job Type :
Validate Through : 2025-03-22
Salary Description: Competetive Salary Offered
Description
At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.
We have an exciting opportunity forPart Time Communications Agent to join our team at Australia's largest hotel.
Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.
Benefits for working with Hyatt Include:
Generous discounted accommodation worldwide within Hyatt
Discounted accommodation for associates as well as friend and family
Rewards and recognition programs
Learning and development opportunities
Fully laundered uniform
Discounted city parking
The opportunity to join an international group with endless career opportunities
The Role:
As a member of the Guest Services team, you will report directly to the Front Office Manager and work closely with a team of Guest Service Officers. You are a valued colleague who has a vital role in our communications hub. As a first point of contact, you will respond to all internal and external phone calls and promptly attend to guest requests and hotel enquiries. In this role, you will uphold high standards of customer service as a service ambassador for the hotel.
Our ideal candidate will possess:
Advance written and verbal English skills are essential.
Excellent computer skills, experience with OPERA PMS preferred but not essential
Exceptional customer service and interpersonal skills
A professional and warm phone manner
Full working rights in Australia
Strong time management skills and high attention to details and accuracy
Flexible availability to work across a 7-day rotating roster
Rishi star
Mumbai, India
Awesome hotel !!