Commis de Rang

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Commis de Rang

Description

"You're here. Now go wherever you want"! HYATT CENTRIC MURANO VENICE, the lifestyle hotel in the heart of the Venetian lagoon, is the starting point for our guests who want to slowly discover Venice and its islands, leaving behind more hectic and touristy things. Murano, the island of glass, will introduce you to the lifestyle of a true Venetian and allow you to (re)discover Venice and its islands through the eyes of its inhabitants. And... we are looking for a Commis de rang joining our team!
Summary
Are you a motivated individual with strong attention to detail, guest oriented and with the ability to work in team but also independently? Do you have a passion for hospitality and keen to welcome and serve our guests letting guests discover venetian habits and culture? Than we are looking for you!

What you will do during your experience with us:

• Ensure that minimum brand standards have been implemented.

• Work closely with other Outlet employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

• Assist the Team Leader in setting up the assigned section of the outlet as efficiently as possible to increase speed and maximize productivity.

• Work in a supportive and flexible manner with other departments.

• Maintain par stocks of all equipment and guest supplies as required.

• Seat, take orders and serve food and beverage to guest according to the established sequence and procedures.

• Present menu, answer guest's enquiries and makes suggestions regarding food, beverage and service to restaurant guests.

• Clear and reset counters or tables at conclusion of each course.

• Perform the function of cashier as required.

• Strictly adhere to all policies and procedures issued by the Finance with regard to cashiering and cash handling.

• Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up-sell alternatives.

YOU are customer service focused:

• Ensure the delivery of brand promise and provides exceptional guest service at all times.

• Provide excellent service to internal customers in other departments as appropriate.

• Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

• Maintain positive guest and colleague interactions with good working relationships

Other Duties

• Attend and contribute to all training sessions and meetings as required.

• Maintain strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organizations.

• Adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.

• Ensure high standards of personal presentation and grooming.

• Respond to changes in the Food and Beverage function as dictated by the industry, company and hotel.

• Carry out any other reasonable duties and responsibilities as assigned.

What's in it for YOU?
General Perks:

• A dynamic work environment with a supportive team
• A positive and inclusive workplace culture
• Room for professional growth and development in the F&B field
• A chance to develop and improve your skills
• Access to well-being resources and support for a healthy work-life balance
• Hyatt's employee's benefits
• Welfare package