United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Finance and Accounts
Location : Melbourne, Australia
Level : Management
Posted : 21 Dec 2024
Job Role : Revenue Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ19361
Employment Type: Permanent
Job Type :
Validate Through : 2025-01-19
Salary Description: Competetive Salary Offered
Description
At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers
We have a rare opportunity for a Cluster Revenue Manager to join our hotels in a journey of making travel more human, connected, and sustainable. Here, everyone's role matters and your individuality is celebrated.
You will also have the exciting opportunity to choose between being based in the sunny paradise of Brisbane (Hyatt Regency Brisbane) or in the vibrantly cultural city of Melbourne (Hyatt Centric Melbourne). Don't worry about having to choose just one through as this role will require some travel between the two properties so you will have the best of both worlds!
The Role
As one of the portfolio's Cluster Revenue Manager, you will be responsible for managing and overseeing revenue management analytic functions to produce reporting that support and evaluates hotel business strategies across multiple properties.
• You will provide guidance in developing long-term strategies and short-term tactics to increase the hotel's overall revenue, maximise profit and improve performance.
• You will report to the Cluster Director of Revenue Management in yielding business trends and maximising revenue for (at the same time) six of our Australian properties primarily focused on the above noted two hotels. This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.
• Prepare weekly, monthly room occupancy and average rate forecast through the use of business intelligence and revenue management systems
• Provide tactical consultation on effective revenue generating processing through inventory usage, rate control management, pricing and distribution
• Conduct weekly revenue meetings, presenting the upcoming revenue tactics and challenges
• Ensure the inventory distribution through all channels is in line with Hyatt's distribution strategy
• Ensure daily pricing strategies are optimised and to review / assist in the re-design of the pricing strategies if necessary
• Assist the Cluster Director of Revenue Management (and the greater team) and the Sales and Marketing & Revenue department to maximise revenue and yield business
• Conduct training with Front Office employees (as required) to ensure correct procedures are in place at check in and check out, ensuring the availability and validity of data for analysis
Qualifications
About You:
• A minimum of three years' experience in or aligned to Revenue Management or Marketing Analyst role in a hotel.
• Tertiary qualifications related field would be highly desirable
• Sound knowledge of Revenue Management and hotel operations of similar standards
• Willingness to go onsite to interstate Hyatt hotels when required, likely quarterly visits to Brisbane or Melbourne
• Possess strong organisational and analytical skills with a strategic mindset and keen attention to detail, along with effective problem-solving abilities; serve as a core member of the hotel SMR team with a commitment to taking ownership of outcomes within the team.
• Administrative and interpersonal skills are essential
• Advanced written and verbal presentation skills at times to a board / ownership and Regional office of Hyatt
• Full working rights in Australia
What We Offer
• Complimentary and Discounted accommodation across Hyatt Hotels world-wide
• Discounted accommodation for associates as well as your friends and family
• Wellbeing Leave and Paid Parental Leave
• Complimentary Headspace membership for Hyatt associates
• Complimentary Employee Assistance Program available for colleagues & immediate family
• Access to hotel gym facilities
• 10% discount with NIB Health insurance
• Uniform Dry-Cleaning service
• Flexible work attire - smart casual in this role
• Complimentary barista coffee daily
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