United States
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Industry : Hotels & Resorts
Department : Food and Beverage Service
Location : Jakarta, Indonesia
Level : Management
Posted : 22 Nov 2024
Job Role : Asst. Restaurant Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ94839
Employment Type: Permanent
Job Type :
Validate Through : 2024-12-20
Salary Description: Competetive Salary Offered
Description
• To fully understand and strictly adhere to all of the policies and procedures outlined in the Departmental Operations Manual.
• To respond to the results of guest satisfaction surveys and ensure the relevant changes are implemented.
• To be fully aware of all activity within the Hotel on a day-to-day basis.
• To manage the outlets efficiently according to the established concept statement providing a courteous, professional, efficient and flexible service at all times, following Park Hyatt Jakarta's Standards of Performance.
• To be a-hands on Manager and be present at all times on the floor, especially during busy periods.
• To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks.
• To liaise with the service and kitchen associates on daily operation and quality.
• To ensure that the outlet cashiering procedures are strictly adhered to.
• To ensure that the outlet is kept clean and organized, both at the front as well as the back of house.
• To liaise and organize with Housekeeping Department that the established cleaning schedules are strictly adhered to and also that all the linen requirements for the operation are met.
• To co-ordinate all Repair and Maintenance and issue repair and maintenance job orders to ensure the proper maintenance of the outlet.
• To respond to any changes in the restaurant function as dictated by the hotel.
• To ensure all associates deliver the brand promise and provide exceptional guest service at all times.
• To keep a positive and professional relationship between Restaurant Service and Restaurant Kitchen associates.
• To ensure all associates provide excellent service to internal customers in other departments as appropriate.
• To handle all guest and internal customer complaints and enquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Implement food safety programs and procedures.
• Always practice safety in handling food.
• Performing personal and environmental hygiene in food and beverage business.
• Conducting Food Safety Training.
• Performing Personal and Environmental Hygiene in the Management of Food Business Services.
Qualifications
Rishi star
Mumbai, India
Awesome hotel !!