United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Stowe, United States
Level : Management
Posted : 31 Mar 2025
Job Role : Concierge
Recruiter : Hyatt Hotels
Job Ref : HOZ10023
Employment Type: Permanent
Job Type :
Validate Through : 2025-04-28
Salary Description: Competetive Salary Offered
Description
At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork, high standards, and diversity. It's fitting that we are located at the pinnacle of Vermont!
The Guest Services Manager is responsible for the day-to-day operation of the Front Drive for the Lodge at Spruce Peak. This includes ensuring that we are providing the highest levels of guest service and ensuring that standards are in place for all areas of parking, door, and bell teams. The Guest Services Manager is responsible for maintaining the efficient operation of the bell/valet, ski valet, and guest services department. The individual should be instrumental in supporting good public, departmental, and employee relations.This highly visible role gives one the opportunity for casual conversation and has a direct impact on creating the guest experience. This position requires knowledge of hotel services, local events and venues, and transportation options.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Perks (vary by hours committed):
• Paid Time Off
• Heath Benefits - after 30 days!
• Winter- Ski Pass to Stowe Mountain Resort
• Summer- Golf Membership to Stowe Country Club
• Complimentary and discounted stays at Hyatt Hotels worldwide
• Onsite Fitness Membership
• Employee discounts at the Spa & Restaurant Outlets
• 401(k) Matching
• And much more!
Learn more about Spruce Peak and everything else we have to offer here!
Besides great pay and benefits the work is interesting, challenging and you'll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.
Proud diversity advocates and EOE.
Qualifications
• Hospitality or Guest service background is required.
• Hospitality Management Degree or Diploma is an asset.
• Minimum 2 years supervisory or management background required.
• Strong Managerial skills with a record of positive associate relations, team leadership abilities and a proven guest service record.
• Proven commitment to health and safety.
• Results oriented with ability to be flexible and work under pressure.
• Knowledgeable about driving both Automatic and Manual transmissions.
We welcome you:
Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
Rishi star
Mumbai, India
Awesome hotel !!