United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Front of House
Location : Manila, Philippines
Level : Staff Line level
Posted : 18 Nov 2024
Job Role : Assistant Front Office Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ62150
Employment Type: Permanent
Job Type :
Validate Through : 2024-12-16
Salary Description: Competetive Salary Offered
Description
Grand Hyatt Manila offers a myriad of exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.
We are looking for an experienced Assistant Manager - Front Office who will ensure that the highest level of efficiency and guest satisfaction are achieved while maximizing rooms and other related revenue.
In this role, you will be assisting the Front Office Manager in leading and managing the Front Office Department in delivering exceptional front line service to our guests and colleagues. You will be expected to be visible around the hotel, ensuring that all areas are being managed well by the respective team. To ensure that everyone is receiving the best possible service, you will be personally interacting with guests most of the time and will be responsible in handling their complaints and inquiries in a professional and efficient manner.
Qualifications
Ideal candidates shall meet the following criteria:
• Progressive career in Front Office in a 5-star luxury property, with at least 2 years of experience in a similar role
• Comprehensive working knowledge of Front Office systems and processes
• Superior customer service skills
• Strong management and leadership capabilities
• Passion for working with people
Rishi star
Mumbai, India
Awesome hotel !!