United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : General Management
Location : Phu Quoc, Vietnam
Level : Staff Line level
Posted : 14 Mar 2025
Job Role : Assistant Front Office Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ67979
Employment Type: Permanent
Job Type :
Validate Through : 2025-04-11
Salary Description: Competetive Salary Offered
Description
Manages Public Area Sections.
Makes sure all Public Area Sections cleaned, safe, well organized.
Reports any urgent issues, problems to Housekeeping Manager/ Executive Housekeeper
Delivers the brand promise and provides exceptional Guest service at all times.
Provides excellent service to internal Customers as appropriate.
Handles all Guest and internal Customer complaints and inquiries in a courteous and efficient manner.
Maintains positive Guest and colleague interactions with good working relationships.
Delivers training to PA team accordingly.
Ensures all Company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
Embraces all Touches of Hyatt and the Rooms Top 20 have been implemented.
Works in a supportive and flexible manner with other departments, in a spirit of "We work through Teams".
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
Checks and cleans operating equipment.
Support team to vacuum, spot clean and shampoos carpets.
Ensure carpets are stained free.
Supervises and checks the cleanliness of public and back-of-the house areas.
Reports lost and damaged items.
Reports repair and maintenance work.
Follow-up duties from the previous shift.
Collects supplies from general store.
Qualifications
Minimum requirements
2 years of experience in the same position
Pre-opening experience is preferable
Luxury background in resort and urban city
Rishi star
Mumbai, India
Awesome hotel !!