United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
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Industry : Hotels & Resorts
Department : Food and Beverage Service
Location : Toronto, Canada
Level : Staff Line level
Posted : 30 Jan 2025
Job Role : Assistant F&B Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ34551
Employment Type: Permanent
Job Type :
Validate Through : 2025-02-28
Salary Description: Competetive Salary Offered
Description
Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?
Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose:to care for people so they can be their best.
Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.
Why should you work at the Park Hyatt Toronto?
• Complimentary meal during shift
• Paid medical days and paid personal days
• Employer RRSP Matching Contributions
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Extended Health and Dental benefits for you and your dependents 30 days after joining
• Tuition reimbursement program
• 2023 and 2024 Great Place to Work Certified
About the Role: Assistant F&B Manager - IRD
The Assistant F&B Manager - IRD at Park Hyatt Toronto is responsible for delivering a refined and seamless dining experience to guests' in-room while ensuring the highest standards of cleanliness, sanitation, and operational excellence in all back-of-house areas.. You will manage and support the In-Room Dining team, emphasizing guest satisfaction, operational efficiency, and adherence to Park Hyatt's distinguished service standards.
DUTIES AND RESPONSIBILITIES:
• Lead the team to deliver a top-tier dining experience, ensuring every detail reflects a luxurious in-room ambiance.
• Oversee order-taking, delivery, and service sequences, ensuring alignment with Park Hyatt standards.
• Train and encourage team members to greet guests by name, use Park Hyatt verbiage, and engage in meaningful interactions that enhance the guest experience.
• Enforce protocols on entering rooms, posture, and mannerisms to uphold the brand's refined standards.
• Ensure the team has a thorough understanding of hotel offerings, especially the beverage list, and provide training on up-selling and cross-selling techniques.
Other Responsibilities
• Develop and lead training programs focusing on in-room dining etiquette, grooming standards, and room service sequences.
• Promote a service-focused attitude among team members, encouraging an understanding of luxury standards and guest engagement techniques to exceed expectations.
• Collaborate with the F&B and Culinary teams to meet daily operational needs
• Guarantee adherence to all health and safety standards, ensuring the back-of-house areas are equipped and maintained to prevent hazards.
Qualifications
• Minimum of 2 years in a similar role within hotel F&B operations
• Strong communication and team management skills; able to lead by example
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Service-oriented, with a flexible schedule and detail-focused approach
• Experience working in a unionized environment is an asset
Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.
Rishi star
Mumbai, India
Awesome hotel !!