United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : General Management
Location : Maui, United States
Level : Staff Line level
Posted : 26 Feb 2025
Job Role : Director of Operations
Recruiter : Hyatt Hotels
Job Ref : HOZ8273
Employment Type: Permanent
Job Type :
Validate Through : 2025-03-26
Salary Description: Competetive Salary Offered
Description
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job- it's a career for people who care.
The Assistant Director of Operations reports to the Director of Operations and is responsible for oversight of the day-to-day processes of the hotel's Rooms Division, F&B Division as well as the Spa, Recreation and Gas Station departments, while assisting guests whenever necessary. This position requires strong leadership skills and a willingness to work different shifts as the demands of business dictates. This role will have exposure and responsibilities in Front Office operations, Guest Services, Housekeeping, Gas Station and Spa & Recreation. Duties would include but not limited to:
• Responsible for short and long term planning and the management of the Hotel Operations
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property
• Experience developing standards and operating procedures
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. You're more than welcome. The salary range for this position is $80,000 to $95,000.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Rishi star
Mumbai, India
Awesome hotel !!