United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : Human Resources
Location : Napa, United States
Level : Management
Posted : 16 Mar 2025
Job Role : Human Resources Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ51664
Employment Type: Permanent
Job Type :
Validate Through : 2025-04-13
Salary Description: Competetive Salary Offered
Description
Overview: The Area Human Resources Manager will oversee HR functions for two distinct and unique resorts-Calistoga Motor Lodge & Spa, inspired by the classic 1950s American road trip experience, and Alila Napa Valley, a luxurious retreat offering serene landscapes, world-class dining, and immersive guest experiences.
At Hyatt, we believe our guests choose our resorts because of our caring and attentive colleagues who are dedicated to creating meaningful and personalized experiences. The Area HR Manager plays a key role in fostering a supportive and engaging workplace culture, ensuring that both properties attract, develop, and retain top talent.
This highly visible position is based at Calistoga Motor Lodge & Spa, where the Area HR Manager will oversee day-to-day HR operations, including employee relations, training, performance management, and compliance with company policies and labor laws. While primarily responsible for HR functions at Calistoga, this role will also support recruiting efforts for Alila Napa Valley and perform additional HR duties at both properties as needed. The Area HR Manager will provide HR coverage at both locations when the HR Director is absent, working closely with leadership teams to support business goals while ensuring that every team member feels valued, supported, and empowered to deliver exceptional service.
Key Responsibilities:
• Recruitment & Onboarding:
o Oversee the recruitment process, including posting job openings, screening resumes, coordinating interviews, and sourcing top talent.
o Support hiring managers in managing the recruitment process to ensure a seamless, efficient experience.
o Act as a liaison between candidates and hiring managers throughout the recruitment process.
o Extend job offers, manage background checks, and ensure the completion of required new hire paperwork before and on the first day.
o Lead and facilitate the onboarding process for new hires, ensuring timely completion of pre-employment activities and a smooth integration into the company culture and hotel operations.
o Organize and lead regular orientations (Welcome to Hyatt) for new hires to familiarize them with the company culture and operations at CML.
o Coordinate and participate in career fairs, both on and off-site, to source potential candidates.
• Compensation & Benefits:
o Back-up for bi-weekly payroll close in absence of Coordinator and may be asked to fund weekly tips, ensuring accuracy and compliance with labor laws.
o Respond to wage verification requests.
o Assist HRD with wage surveys and market research to maintain competitive compensation practices.
o Maintain detailed and accurate records of employee wages, taxes, and deductions.
o Field employee concerns related to payroll discrepancies, overtime, tax withholdings, and deductions, etc.
• Employee Relations:
o Foster a positive workplace culture that encourages teamwork, open communication, and employee engagement.
o Address and resolve disputes between employees, or between employees and management, to maintain a harmonious workplace.
o Provide coaching and support to managers on employee performance issues, ensuring alignment with Hyatt standards and values.
o Collaborate with HRD with conducting investigations into employee complaints, such as those related to discrimination, harassment, or unethical behavior, and recommending corrective actions.
o Partner with HRD to facilitate training programs to enhance skills, service standards, and career development.
• Safety and Wellness:
o Collaborate with managers to lead safety and wellness initiatives including forming and chairing the Wellness Committee at CML and driving employee recognition programs. Maintain Hyatt's processes to educate managers and colleagues about safety and wellness.
o Partner with hotel management to reduce/correct work safety concerns.
o Regularly review employee handbook, policies and SOPs to ensure all reflect current laws as well as best and safe practices.
o Oversee worker's compensation claims, leaves of absence, and employee accommodations (CML).
• Growth & Learning
o Provide support to both hotels in absence of Area HRD
o Taskforce opportunities in other geographical locations may be available as part of the role. While participation is optional, it is highly encouraged to support career development and gain diverse experiences within the company.
o 10%-15% of position will entail providing on-site accounting support:
§ Accounts Payable: Processing invoices, ensuring they are accurate, obtaining approval, and scheduling payments.
§ Accounts Receivable: Responsible for counting and reconciling cash and bank receipts to ensure accuracy and proper documentation of all transactions.
§ Other duties as requested
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Qualifications
Rishi star
Mumbai, India
Awesome hotel !!