“Hospitality means primarily the creation of free space where the stranger can enter and become a friend instead of an enemy.
Hospitality is not to change people, but to offer them space where change can take place. It is not to bring men and women over to our side, but to offer freedom not disturbed by dividing lines."
Henri J.M. Nouwen
? And that's the soul and the main purpose of hospitality practiced for thousands of years ago.
Which is guided by:
T E E L
Tolerance
Empathy
Exceeding expectations
Love & Care
#tolerance #empathy #leadership #hospitalityindustry #trullyhospitality #guestexperiences #arabianhospitality
