#quiz #testingtimes #situationhandling #hotelguest
If you got stuck in a situation wherein a guest of your hotel is upset at something you are involved in, but the guest is unaware and wants to know the name of the responsible person because of whom the guest got upset.
You have two options:
A] Will you pretend to be innocent and unaware who was at fault; because if you admit your mistake, then the guest might escalate the matter which might put your job in trouble? OR
B] Will you accept your fault and face the consequences?
Which option will you choose? and Why?
