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United Arab Emirates UAE | 5K Followers

4 years ago

Hoteliers Must Embrace Digital Technology, says TIME Hotels’ Corporate Director of IT | #timehotels #JosephFayad #digitaltechnology #mobileapp #Neorcha #contactless #hoteliers #hozpitality #eMarketer #digitalmenu

Hoteliers Must Embrace Digital Technology, says TIME Hotels’ Corporate Director of IT

Hoteliers Must Embrace Digital Technology, says TIME Hotels’ Corporate Director of IT

An increase in digital-savvy travel consumers has underscored the importance of interacting with customers across every touchpoint of their digital journey

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United Arab Emirates UAE | 263.5K Followers

6 years ago

TIME Hotels Elevates Guest Services with Avaya Communications Systems and Contact Center Upgrade | #timehotels #contactcentersystems #avaya #customerservice #JosephFayad #AvayaIXDigitalWorkplace #AvayaIXDigitalContactCenter #CapEx #OpEx #hozpitality

TIME Hotels Elevates Guest Services with Avaya Communications Systems and Contact Center Upgrade

TIME Hotels Elevates Guest Services with Avaya Communications Systems and Contact Center Upgrade

The hotel group has cut its communications CapEx and OpEx by 30 percent while enabling guests to take advantage of immediate customer service via channels of their choice.