Ansas TT

IT Manager - Century Hotel Doha
Doha, Qatar

Timeline

ABOUT

A professionally qualified, higher calibre IT professional with a strong track record of achievement in IT and project management. Extensive experience in Technical support, troubleshooting and technical management. Extensive experience with Servers, LAN, Wi-Fi administration and design, Hotel systems PMS, POS, Delphi, etc. Budgets and financial planning for the coming year.

Specialities:- Server Administration, LAN & WAN setup, Disaster recovery and backups, Office 365 administration, IP telephony, Symphony, Fidelio Opera, etc.

Basic Info

Industry: Hotels & Resorts

Department: IT and Computers

Job Level: Management

Job Role: IT Manager

Nationality: India

Current City: Doha

Current Country: Qatar

Education Level: Graduation

Ansas TT's Activity

No Activity

Education

Bachelor of Commerce (B. Com)
June 2008 - November 2011

Manonmaniam Sundaranar University, India

Certifications & Awards

Certifications & Awards Not Mentioned

Skills

Skills Not Mentioned

Experience

IT Manager
2020 - Present (4 Years)

Century Hotel Doha, Qatar
Managing the IT of two properties Century Hotel Doha & Century Marina Lusail. Pre-opening of the Century Marina a 184 room property located in lusail -Qatar. I am planning, handling and implementation of IT infrastructure for the property from the conception stage. maintaining the operations of two successful properties while managing the budgets and P&L for the organization.
IT Supervisor
2019 - 2020 (1 Year)

JW Marriott Marquis City Center Doha, Qatar
Monitoring daily checklist of all servers, Backups, and controllers.
Monitoring and submitting Monthly & Yearly checklists to Marriott International & Updating changes in all Hardware and Software inventory.
Consults on specific application issues or hardware/software problems.
Managed Infrastructure of Aruba Wi-Fi system of active users along with HSIA Gateway (Hoist)
Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of the situation at all times.
Monitors processes and evaluates information according to SOP and LSOP requirements.
IT Officer
2019 - 2019 (0Months)

Shangri-La Hotel Doha, Qatar
Monitoring daily checklist of all servers, Backups, and controllers.
Consults on specific application issues or hardware/software problems.
Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on a scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on a consistent basis.
Generate periodically reports on customer support issues and evaluate the overall operation to deliver outstanding service.
Coordinate with other departments to recognize and solve all their requirements to ensure business and operational continuity.
User’s computers and computer systems (including hardware and software) to set up functions, enter data, or process information.
IT Incharge
2017 - 2018 (1 Year)

Ezdan Hotels, Qatar
Preparing the budget for the coming year.
Installed, configured, tested, and maintained operating systems, application software and hospitality systems (Opera PMS, VICAS, Symphony POS, SUN & Micros Material Control
Responsible for smooth functioning and coordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale POS, Telephony systems and other software vendors.
Configuring, Supporting and Administering Microsoft Office 365
Investigating, diagnosing, and solving computer software and hardware faults Collaborated with vendors to locate replacement components and resolve advanced problems.
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Mentored newly hired employees and developed SOPs to use for reference purposes.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Troubleshoot and maintain all networking devices and infrastructure across the enterprise including switches, routers, and firewalls.
Configuring RAIDs in HP Servers depends on software requirements
Managed technical support call flow and responded to technical support needs of customers by using the proper ticketing system
Installing, configuring & troubleshooting Aruba Wi-Fi Access points
Managed & Resolved issues related to operational components for Local Area Networks, Wide Area Networks, and voice systems.
Installation and Configuration of Wi-Fi Aps.
Responds courteously and efficiently to queries and problems from In-House Guests and system users.
IT Supervisor
2015 - 2017 (2 Years)

Ezdan Hotels, Qatar
Checking daily checklist and accordingly inform the IT Manager.
Responsible for smooth operations of all systems in 3000 rooms infrastructure and ensuring that only the best IT service is provided for all the residents and admin staffs.
Prepare and manage departmental budgets, Capex’s, PR’s and Manning Budgets for the year.
Coordinate with suppliers, vendors on new system update and training for internal colleagues.
Managed Infrastructure of Aruba Wi-Fi system of 4500 active users along with FORTINET & HSIA Gateway (Connected guest)
Oversaw daily performance of computer systems and immediately responded to issues to keep up and running.
Coordinate and Oversee the daily task of subordinates.
Responds courteously and efficiently to queries and problems from In-House Guests and system users.
Responsible for updating and taking configuration backup of Nortel network environment. Ensuring smooth running
Maintained security of an organization's IT systems by updating security protocols and performing backups.
Assisted in implementing organization security policies
Collaborated with the audit team to conduct quarterly, yearly IT security audit and develop security policies
Managed Centralized Antivirus and protect All the employee PCs and Data from Viruses and Malware.
Monitor daily backups of all systems using Veritas Backup exec and ensure backup tapes are changed on the appropriate date and kept in a safe location.
Ensuring that the systems and software are kept up to date
IT Support
2012 - 2015 (3 Years)

Ezdan Hotels, Qatar
Responsible for smooth operations of all systems in 3000 rooms infrastructure and ensuring that only the best IT service is provided for all the residents and admin staffs.
Prepare and manage departmental budgets, Capex’s, PR’s and Manning Budgets for the year.
Coordinate with suppliers, vendors on new system update and training for internal colleagues.
Managed Infrastructure of Aruba Wi-Fi system of 4500 active users along with FORTINET & HSIA Gateway (Connected guest)
Oversaw daily performance of computer systems and immediately responded to issues to keep up and running.
Coordinate and Oversee the daily task of subordinates.
Responds courteously and efficiently to queries and problems from In-House Guests and system users.
Responsible for updating and taking configuration backup of Nortel network environment. Ensuring smooth running
Maintained security of an organization's IT systems by updating security protocols and performing backups.
Assisted in implementing organization security policies
Collaborated with the audit team to conduct quarterly, yearly IT security audit and develop security policies
Managed Centralized Antivirus and protect All the employee PCs and Data from Viruses and Malware.
Monitor daily backups of all systems using Veritas Backup exec and ensure backup tapes are changed on the appropriate date and kept in a safe location.
Ensuring that the systems and software are kept up to date

IT Manager - Century Hotel Doha Doha, Qatar