KMVN staff training and up skilling revolution at AIHM, Haldwani
KMVN and Amrapali Institute of Hotel Management has signed an MOU for 2 consecutive years
The Up skilling Revolution begins here and now! A comeback in the World of Hospitality after the pandemic has emerged with a new face of awareness among the guests and the employees need to match their expectations. The fear of COVID has created a path full of hurdles and it’s time to launch a trajectory to combat the challenge. Up skilling has hence become an inevitable part of the work process and keeping this in mind KMVN and Amrapali Institute of Hotel Management has signed an MOU for 2 consecutive years to up skill and train around 2000 employees. The consequent transformation in employees working through up-skilling techniques is the challenge on which the KMVN GM Mr. A. P. Bajpai ji (PCS-officer), and the then signing Director Mr. Narendra Singh Bhandari (IAS-officer) wish to work through the efforts of the COO Prof. Dr. Shailendra Singh and Dean Academics Prof. Prashant Sharma of AIHM, Haldwani. The work of strengthening the skill set has been entailed through five batches of 30 employees each till now bringing it to the count of 150 trained KMVN employees. The conceited efforts of the faculty mentors at AIHM has helped the KMVN employees to understand the importance of designed SOP’s, New tools of technology used in the Hotels, acknowledgements that good grooming standards and hygiene bring to the business flow and various communicative techniques to be employed in all the major departments of hospitality. The week long slots are engaging through several activities designed for their leadership enhancement. With any business investment, measuring outcomes is essential to iteration and improvement. A follow up and track process through tests has also been incorporated in the program to assimilate what works and what doesn’t and to help the employees to continue to improve and gain new skills, and it is believed that this will also help to up-skill employees regularly through the already trained ones. The time is now to embark on an ‘Up Skilling Revolution’ that allows employees to become immersed in the future of serving with a smile and the Institute has taken a step to raise the serving standards of KMVN for Uttarakhand Tourism to surge in the field of Hospitality.
