82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : Hoofddorp, Netherlands
Level : Supervisor
Posted : 14 Apr 2025
Job Role : Assistant Front Office Manager
Recruiter : Accor Hotels
Job Ref : HOZ74410
Employment Type: Permanent
Job Type :
Validate Through : 2025-05-13
Salary Description: Competetive Salary Offered
NOVOTEL
Company Description
Are you looking for a challenging job in one of the most beautiful hotels in the Schiphol area? Ready to push your limits? Then you're looking for us!
Novotel Amsterdam Schiphol Airport (NASA) features 314 rooms, 17 meeting rooms of various capacities, The B House (a large event venue), a cozy restaurant with an open kitchen, a private dining with an animated dining experience, and most importantly-a fantastic team!
Our mission and passion are to make everyone feel at home. That's what hospitality is all about, and it's what brings a smile to our faces every day. This, of course, applies to our guests, but just as much to our team. When you join us, you become a Heartist , because for us, hospitality comes from the heart! We work with a close-knit and fun-loving team where you can be yourself, grow, and develop. Every day, we create unforgettable memories for our guests. Will you be the newest member of our team?
Job Description
At Team NASA (Novotel Amsterdam Schiphol Airport), we strive for an exceptional guest experience. We are all here for our guests and aim for a smashing success for every stay and every event! Are you looking for a job where you are valued and where you can contribute to the daily operations with your ideas, positivity, and enthusiasm? Then you are looking for us, and we are looking for you!
For this role, you need to be eager to learn and willing to grow. Therefore, you know better than anyone how important it is to coach your team so they can grow as well. This ensures an inspiring workplace for all of us!
Your passion is to, together with the team, give our guests a fantastic welcome. Although your focus area might have a fairly process-oriented and administrative angle, you are first and foremost there where the action is! You are involved in the work at the reception, but you manage your time so that by the end of your shift, all administrative tasks are in order. The schedules and hour registrations are accurate, colleagues are informed of what is happening, and if there is anything process-wise that isn't running smoothly, we can always count on you to find creative solutions.
Per shift, you coach about 2 to 3 employees. Since you are already multi-competent, it is your mission to ensure that they are too. From our perspective, our hotel, our living room, revolves around one thing; ultimate guest experience. With that in mind, you make every shift a creative, authentic, and special experience. If we have fun, the guest will definitely have fun. So you create fun, create an atmosphere that fosters engagement and openness. As a rising star, you will ultimately learn a lot in this role, from guests, from others, and from yourself! Together with your manager, you work on improving service quality and training Front Office employees to take it to the next level.
Qualifications
Who are we looking for?!
Do you think it's great to become part of Team NASA? Besides being enthusiastic and service-oriented, you are:
Atithi Jaiswal
Mumbai, India