82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : AlUla, Saudi Arabia
Level : Staff Line level
Posted : 10 Jan 2025
Job Role : Reservations Agent
Recruiter : Accor Hotels
Job Ref : HOZ21330
Employment Type: Permanent
Job Type :
Validate Through : 2025-02-07
Salary Description: Competetive Salary Offered
ENNISMORE
Company Description
WHO WE ARE Habitas is a global hospitality group created by a diverse community of people seeking human connection, authentic experiences and a better future together. Redefining the concept of traditional luxury in hotels, we believe luxury cannot be bought or sold, but it is a feeling that exists in the experiences and memories that we create with others. Our mission is to change people's lives through creating deeper human connections and to make a lasting impact on local communities through education, employment and the creation of sustainable micro-economies. With 'HOMES' currently located in Mexico, Costa Rica, Morocco, USA, Saudi Arabia and Namibia, Habitas is expanding globally across LATAM, Africa, the Middle East and Asia using its technology-driven approach and innovative vertically integrated model.
Job Description
The Reservation agents handles the requests from guests, companies and travel agents via phone and other platforms. He/She needs to ensure booking information are input accurately into the reservation system, and maintain and update room availability on online booking platforms.
MAIN DUTIES & RESPONSIBILITIES
• Assisting with their bookings
• Making reservations based on dates and rates available
• Answer guest calls and emails promptly
• Upselling rooms & cross-selling hotel various departments
• Promotes hotel services
• Assists reservations supervisor
• Make sure reservations are properly filed and maintained • Reservations quality check
Qualifications
- Prior use of Opera
- Experience in front office and or reservations
- Ideally Arabic speaking
Additional Information
What's In It for You
Atithi Jaiswal
Mumbai, India