82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
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Industry : Hotels & Resorts
Department : Front of House
Location : Yanbu, Saudi Arabia
Level : Staff Line level
Posted : 22 Dec 2024
Job Role : Front Office Agent
Recruiter : Accor Hotels
Job Ref : HOZ17983
Employment Type: Permanent
Job Type :
Validate Through : 2025-01-19
Salary Description: Competetive Salary Offered
IBIS
Company Description
ibis Yanbu, located in Yanbu, Saudi Arabia, is a welcoming hotel that offers modern accommodations and exceptional service. With 164 rooms and 16 Family Suites, we provide the comforts of home, including free WiFi and the exclusive Sweet Bed by ibis. Guests can relax by the swimming pool on our terrace, enjoy snacks and beverages at the bar, and savor delicious dishes at the ibis restaurant. We serve breakfast from 6 AM to noon to ensure our guests start their day in Yanbu on a productive note.
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Reception Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling
Qualifications
Your experience and skills include:
Service focused personality is essential
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Atithi Jaiswal
Mumbai, India