82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Food and Beverage Service
Location : Singapore, Singapore
Level : Management
Posted : 07 Jul 2024
Job Role : Asst. Restaurant Manager
Recruiter : Accor Hotels
Job Ref : HOZ23645
Employment Type: Permanent
Job Type :
Validate Through : 2024-08-04
Salary Description: Competetive Salary Offered
Accor
Company Description
Mondrian Singapore Introduction
A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore's most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at the top of that hill.
Job Description
Who are we?
Mondrian is built on a team of visionaries at the forefront of hospitality, cuisine, design, and entertainment. Our lifestyle moments are forged with highly-curated and passionate service. We are committed to authenticity, sophistication, mastery and innovation. Our mission has been to make food and beverage the heart and soul of our hotels. Our stage is the world. Our time is now. We are an equal opportunity employer.
What do we expect of you?
Reporting into the Assistant F&B Manager, you ensure that Mondrian guests have exceptional dining experiences. You are responsible for the financial performance of the venue and that the team you lead is expertly trained and well supported. You are a seasoned restaurant manager and will draw upon your professional experience to lead an exciting and efficiently running operation. You are a skilled communicator to both colleagues and guests alike. You are well organized. You are composed under pressure, well-groomed and are enthusiastic about service. Your ability to identify, onboard, train and develop personnel is key.
How your day looks:
- Identify, onboard, train and develop personnel. Manage performance and conduct periodic review of staff. Develop retention plan.
- Collate information from BOH & FOH regarding daily operation. Disseminate information about daily ops to wider team.
- Ensure that standards and procedures are being understood and practiced. Continuously ideate on workflow efficiencies.
- Maintain a CRM database to identify and nurture key guest relationships. Lead service recovery efforts when necessary.
- Organise activations and group bookings at the venue. Align with brand partners. Liaise with marketing team to maximise communication benefits.
- Be fully accountable for budget and P&L management.
- Manage inventory and inventory reporting. Investigate causes of variance.
- Oversee relationships with vendors. Ensure favourable trade terms.
- Set preventative maintenance schedule for all relevant operational equipment.
- Guarantee compliance where relevant (hygiene, licensing, employment ...etc)
- Prepare reports to communicate (daily, monthly, quarterly. Etc) performance results to the executive team. Identify opportunities for improved performance and growth.
How do you deliver this?
Tell It Like It Is- Be authentic, honest, direct, sincere & professional.
Build Rapport - Be engaging, reliable, thoughtful, helpful, energetic & empathetic.
Gain Trust- Be dependable, deliver on promises, take ownership & follow through.
Play To Win - Be original, bold, cutting edge and decisive.
Right Here, Right Now - Be attentive, meticulous, determined & impressive.
Qualifications
Job Requirements:
Atithi Jaiswal
Mumbai, India