82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Finance and Accounts
Location : London, United Kingdom
Level : Staff Line level
Posted : 28 Nov 2024
Job Role : Night Auditor
Recruiter : Accor Hotels
Job Ref : HOZ92254
Employment Type: Permanent
Job Type :
Validate Through : 2024-12-26
Salary Description: Competetive Salary Offered
ACCOR
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Our mission at Novotel London Excel is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As our next Night Auditor, you...
Are the 'face of Novotel London Excel', extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
Assist in the general running of the hotel at night and support other departments to set up for the next day.
Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.
Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.
You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
A little more information:
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
By joining us as a Night Auditor, you will become part of a friendly team of 16 talents. Our hotel offers 257 rooms, 13 fully equipped meeting rooms, a Gym with sauna and steam room, parking area, and the Upper Deck Restaurant and bar with view on the river and the Excel Exhibition Centre.
To ensure you can best welcome and care for our guests you will need to be fluent in English and have sufficient experience in a customer service role.
Understanding things from our guest's perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Ready to discover more? Get in touch with us. We would love to hear from you.
Qualifications
Atithi Jaiswal
Mumbai, India