82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Animation and Recreation
Location : Jeddah, Saudi Arabia
Level : Staff Line level
Posted : 04 Feb 2025
Job Role : Massage Therapist
Recruiter : Accor Hotels
Job Ref : HOZ63938
Employment Type: Permanent
Job Type :
Validate Through : 2025-03-05
Salary Description: Competetive Salary Offered
IBIS
Company Description
Accor have more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
Job Description
Customer Relations
Is focused on providing customer satisfaction at all times.
Informs guests about how the Institute operates and is organized, and explains the treatment process and its benefits.
Ensures guests are well looked after at all times while at the Institute.
Keeps the appointment book up-to-date and is able to handle changes in work schedules, due to late arrivals or cancellations.
Provides advice on the Institute's beauty products and sells them.
Advises guests on the services and activities offered on site, as well as the region's cultural and tourist attractions.
Professional techniques / Production
Gives massage treatments in compliance with standards and protocols, respecting appointment times and standard treatment durations.
Ensures the smooth running of appliances and equipment, informing the direct Manager or Technical Department of any anomalies.
Respects standard massage treatment hygiene procedures.
Team Management and Cross-Departmental Responsibilities
Escalates any customer complaints or problems to management.
Takes part in meetings for the Health Club team and departmental meetings.
Management and administration
Handles stock management and follow-up for the equipment and products used in treatments.
Is responsible for organizing the cubicle.
Hygiene / Personal safety / Environment
Respects hygiene, safety and environmental regulations.
Qualifications
Education / Professional experience
Vocational qualification as a Massage Therapist.
Previous experience in the sector.
Has Arabic & English Language.
Additional Information
Team spirit and sense of initiative.
Guest oriented and service minded.
Good presentation.
Excellent speaking skills.
Takes pride in keeping the workplace in order.
Respect for Institute property and safety issues.
Efficiency and speed.
Good at providing feedback to management.
Atithi Jaiswal
Mumbai, India