82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
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Industry : Hotels & Resorts
Department : Front of House
Location : Kuta, Indonesia
Level : Staff Line level
Posted : 22 Apr 2025
Job Role : Guest Relations Officer
Recruiter : Accor Hotels
Job Ref : HOZ42273
Employment Type: Permanent
Job Type :
Validate Through : 2025-05-21
Salary Description: Competetive Salary Offered
ACCOR
Company Description
Pullman Bali Legian Beach is a beach front resort in a urban chic style, located between the exciting Kuta and Legian Beach, only 20 minutes drive from Ngurah Rai International Airport.
The hotel offers 365 beautiful, spacious rooms & suites. While for business purpose, ballroom and meeting rooms are available for conference up to 350 guests.
Job Description
- Performs as Guest Relation, Information operations, applying the organisational structure defined by the Hotel Manager.
- Promotes the Pullman brand philosophy through his or her exemplary attitude, behaviour, uniform and excellent communication skills especially in Mandarin Language and also English language.
- Forms the link and interfaces between the hotel's different departments and various points of reception. Is mobile.
- Takes care of guests from their arrival through to their departure. Contributes to guest satisfaction at all times by providing high quality services throughout their stay.
- Promotes the hotel's offer. Helps meet the department's quantitative targets through his/her sales efforts.
Qualifications
2 years experience at the same position in 5 (five) stars International Hotel chain, Speaks and write Mandarin language professionally, Diploma in hospitality, and also English speaking skills.
He / She should have outgoing personality, Open mindedness, sense of service initiative, interpersonal skills, and very good team work.
Atithi Jaiswal
Mumbai, India