Industry :
Hotels & Resorts
Department :
Housekeeping
Job Role :
Assistant Executive Housekeeper
Employment Type:
Permanent
Validate Through :
2024-08-01
Salary Range (monthly):
USD 2,000 to 8,000
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Housekeeping Manager
FAIRMONT
Company Description
Your Fairmont Journey Starts Here:
Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.
Job Description
Business Performance
- Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable.
- Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals.
- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.
Operation- Compile and update Standard Operating Procedures for all areas of responsibility periodically.
- Ensure that all auditing and reporting standards are conveyed to staff and adhered to.
- Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner.
- Conduct quality control inspections of all areas of the hotel and share results with the team.
- Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning.
- Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies.
- Oversee operations of Laundry and Linen, Flower and Decoration.
Team Management- Monitor team members' appearance, attitude and degree of professionalism.
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
- Prepare weekly staff schedules keeping in mind anticipated business.
- Manage organization and cleanliness of departmental areas by conducting walk through.
- Perform other duties assigned by the Management.
Main Complexity/Critical issues in the Job - Maintain highest standards and quality of services in housekeeping operation to meet and exceed guests' expectation while managing operational costs within budgets.
Qualifications
Knowledge and Experience - Bachelor 's degree (preferably in Tourism and Hospitality).
- Minimum 6 years of Housekeeping experience with 3 years at a management level
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel, Word, & PowerPoint
- Knowledge of hygiene, cleanliness and safety standards.
- Knowledge of the Opera PMS preferred.
- Sense of organization and attention to detail and quality.
Competencies - Strong leadership, interpersonal and training skills.
- Good communication and customer contact skills.
- Results and service oriented with an eye for details.
- Ability to multi-task, work well in stressful & high-pressure situations.
- A team player & builder.
- A motivator & self-starter.
- Well-presented and professionally groomed at all times.
Additional Information
Our commitment to Diversity & Inclusion :We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Atithi Jaiswal
Mumbai, India