Accor Hotels
82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

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Hostess

Industry : Hotels & Resorts

Department : Food and Beverage Service

Location : Doha, Qatar

Level : Staff Line level

Posted : 18 Nov 2024

Job Role : Hostess

Recruiter : Accor Hotels

Job Ref : HOZ53159

Employment Type: Permanent

Job Type :

Validate Through : 2024-12-16

Salary Range (monthly): 1 to 2,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Hostess

RIXOS

Company Description

The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Hostess and build your career with us.

Job Description

The candidate must be able to:

Answer telephone within 3 rings, using correct salutations and telephone etiquette.
Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.
Communicate reservation /cancellation changes to management as they arise throughout the shift.
Monitor the preparation of own assignments, ensuring compliance to departmental standards.
Ensure that all menu's, check folders are cleaned and in sufficient quantity.
Ensure that the hostess stand is cleaned and organized.
Review Reservation book, pre-assign designated tables and follow up on all special requests.
Greet the guests at the entrance of the restaurant.
Seat Guest accordingly to floor plan / being fair to each waiter.
Show guests their table which has been designated to them.
Ensure that the guests are pleased with their table.
Present the open menu to the guest.
Maintain positive guest relations at all times.
Be familiar with hotel services / activities to respond to guest inquiries accurately.

Qualifications

Excellent communication and organizational skills
Being fluent in English and any additional language is an advantage.
Minimum 1 to 2 years of experience in Food & Beverage/Restaurant operation preferably in a similar quality hotel
A friendly, outgoing behavior, able to involve and support operation
Proactive, resourceful, and able to work independently.