82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : Chicago, United States
Level : Staff Line level
Posted : 22 Feb 2025
Job Role : Guest Services Associate
Recruiter : Accor Hotels
Job Ref : HOZ84757
Employment Type: Permanent
Job Type :
Validate Through : 2025-03-22
Salary Description: Competetive Salary Offered
SOFITEL
Company Description
Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to today's more demanding and more versatile consumers who expect and appreciate beauty, quality, and excellence. Each Sofitel property offers a genuine experience of the French "art de vivre."
Our luxurious downtown hotel is a real architectural star in the place where skyscrapers were invented. Guests are invited to discover the finest of everything in the Windy City at our downtown Chicago hotel. Our unique hotel designed by French architect Jean-Paul Viguier is a 32-floor prism of glass featuring stunning views of Lake Michigan and the Chicago skyline.
Job Description
Joy in each extraordinary experience
Guest Services Agent
Be ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.
A career that lets your passion shine
First impressions are everything! As a Guest Service Agent, you welcome each new and returning guest with personalized and attentive care; you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of our region, you will anticipate guests' needs and offer recommendations that make their stays even more special.
Qualifications
What you will bring to the role
You will bring a service-focused personality that is essential to delivering exceptional guest experiences working in a guest related role. Excellent communication skills and professional presentation ensure that you convey confidence and competence in every interaction. A collaborative team player and ability to lead with your heart and find creative solutions. Experience working with Opera or a related point of sales system would be an asset.
What we Offer
Bring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Additional Information
Compensation and Benefits
Salary range: $24.75 per hour
Atithi Jaiswal
Mumbai, India