82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : Makati, Philippines
Level : Management
Posted : 17 Mar 2025
Job Role : Guest Relations Manager
Recruiter : Accor Hotels
Job Ref : HOZ63503
Employment Type: Permanent
Job Type :
Validate Through : 2025-04-15
Salary Description: Competetive Salary Offered
FAIRMONT
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
- Supports the Guest Experience Manager and ensure Korean speaking and VIP guests' experience meets expectations from pre-arrival to departure.
- Prepares for the Korean speaking arrivals and take care of the special arrangements/requests.
- Facilitates the in-room check-in of Korean speaking guests and guests with transfer-in.
- Monitors Korean speaking arrivals, in-house and departures, and offer assistance through the duration of their stay.
Qualifications
- Graduate of a Degree in Hospitality Management or any related field.
- Minimum of three (3) years of relevant experience in a luxury hotel is an asset.
- Fluency in Korean language (reading, writing and speaking). Knowledge of Korean culture and customs is an asset.
- Service-oriented with excellent leadership, communication and interpersonal skills.
Atithi Jaiswal
Mumbai, India