82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
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Industry : Hotels & Resorts
Department : Front of House
Location : Warsaw, Poland
Level : Management
Posted : 19 Apr 2025
Job Role : Guest Relations Manager
Recruiter : Accor Hotels
Job Ref : HOZ82582
Employment Type: Permanent
Job Type :
Validate Through : 2025-05-17
Salary Description: Competetive Salary Offered
RAFFLES
Company Description
Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.
Raffles Europejski Warsaw, a beloved icon sitting proudly on Royal Route in the heart of Warsaw, delivers the new chapter of luxury in its extraordinary history that spans over 160 years.
The lovingly restored and reinvented hotel has 106 timeless elegant guest rooms with 24-hour Butler service, signature Europejski Grill restaurant, legendary Long Bar, a century-old heritage patisserie Lourse Warszawa, and a revitalizing oasis Raffles Spa.
It also acts as a showcase for the best modern Polish art, with Hotel Europejski Art Collection.
We offer excellent career development and growth opportunities for our Colleagues who have the talent, dedication, drive, and passion to be part of a leading global luxury hospitality brand.
Job Description
Scope and Objectives
Reporting to the Director of Front Office, the Guest Experience Manager plans and manages the overall operation of the Butlers with the aim to create a passionate and committed team that deliver superlative guest journeys. The position is responsible for the Leadership, Vision and Strategies of the department to achieve hotel's desired performance. The Guest Experience Manager must be skillful and experience in Butler tasks, intuitive, meticulous, organized and constantly look into improving work process and stays updated in hospitality trends that will continuously exceed the expectations of the guests.
Key Roles & Responsibilities:
Atithi Jaiswal
Mumbai, India