82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : Dubai, United Arab Emirates UAE
Level : Management
Posted : 26 Feb 2025
Job Role : Guest Relations Manager
Recruiter : Accor Hotels
Job Ref : HOZ18750
Employment Type: Permanent
Job Type :
Validate Through : 2025-03-26
Salary Description: Competetive Salary Offered
PULLMAN
Company Description
Pullman Dubai Downtown is a cosmopolitan 5 Star hotel located in the Business Bay district in close proximity to the Burj Khalifa, Dubai Mall, and the Dubai Downtown area.
Each of our 340 stylishly designed rooms and suites, offers views of the Burj Khalifa, Canal view, and Business Bay district.
Job Description
The Guest Experience Manager is responsible for delivering exceptional guest satisfaction by overseeing all aspects of the guest journey, ensuring personalized and memorable experiences at our award winning Hotel. This role is pivotal in creating a culture of service excellence, coordinating cross-departmental efforts, and addressing guest feedback to enhance overall satisfaction and loyalty.
Atithi Jaiswal
Mumbai, India