82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Food and Beverage Service
Location : United Kingdom, United Kingdom
Level : Management
Posted : 07 Jul 2024
Job Role : Asst. Sales Manager
Recruiter : Accor Hotels
Job Ref : HOZ80093
Employment Type: Permanent
Job Type :
Validate Through : 2024-08-04
Salary Description: Competetive Salary Offered
MERCURE
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Position Overview
The Groups, Conference and Events Sales Manager (GC&E Manager) is responsible for driving Groups & MICE sales and the delivery of a client focused service that results in the achievement of business revenue objectives.
This will be achieved through the provision of a well-organized and responsive booking service alongside proactive sales initiatives, the delivery of the product offer, the development of customer relationships and offering a personalized and tailored event management service.
The GC&E Manager will also manage the daily operation of Event Planning to achieve or exceed budget expectations. Monitors wages and expenses and makes ongoing adjustments as needed to achieve goals. Ensures accuracy of Forecast and Pace reports and works to provide excellent critiques for financial expenditure and departmental performance on a monthly basis
The GC&E Manager will assist the GM & SM to energise and drive the team with closing days, demand generation weeks and other sales initiatives. There will be a focus on driving standards across the team which includes but not limited to; BEOs quality, maintaining & evolving E-proposals/proposals, data tracking (promotions & cross sells) and financials - post masters (PM's), deposits payments & schedules and monthly hotel credit meetings. They will provide excellent customer service during every element of the event or group enquiry process; taking the initial enquiry, negotiating rates, contracting and pre -event, during event and post event planning.
They will need to be dynamic and have good attention to detail coupled with strong selling, negotiation & organisational skills. Good communication skills are required to coordinate with relevant hotel departments as well as the customer to ensure a seamless and consistent high level of service throughout the sales & event cycle. They will recognise opportunities to maximize revenue through upselling, conversion, and drive repeat business.
Main responsibilities
Atithi Jaiswal
Mumbai, India