82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : London, United Kingdom
Level : Staff Line level
Posted : 18 Nov 2024
Job Role : Assistant Front Office Manager
Recruiter : Accor Hotels
Job Ref : HOZ54229
Employment Type: Permanent
Job Type :
Validate Through : 2024-12-16
Salary Description: Competetive Salary Offered
NOVOTEL
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Review and update the Logbook.
- Be smart, well groomed and maintain a friendly and cheerful disposition all the times.
- Report regularly on happening to Duty Manager, Night Manager, Assistant Front Office Manager and Front Office Manager.
- Maintain associate relations.
- Resolve complaints.
- Handle the disputes.
- Ensure the services are up to the required standard.
- Smooth check in / check out procedures.
- Hotel tour as per list.
- Check hotel situation, occupancy, functions, groups and VIPs.
- Co operation with hotel's Departments Housekeeping, Engineering, F&B etc.
- Attend training classes as per schedule
- Show fullest cooperation and respect within the team and other departments
- Is aware of the daily activities and has product knowledge of all the hotel facilities
Additional Information
Atithi Jaiswal
Mumbai, India