Front Office Team Leader

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Front Office Team Leader

IBIS

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitalityis a work of heart,
Join us and become a Heartist .

Job Description

Are you an extraordinary talent with a passion for ensuring that guest has an amazing stay within the hotel? Then join us at Ibis Cambridge!

We are looking for a Front Office Team Leader to join the team at Ibis Cambridge Central Station hotel.

Why Work For Us?

We are part of one of the world's leading hospitality brands - Accor which means our employees will be part of an international group of hospitality professionals working in a world class environment. All around the world, our 250,000 employees give every day the best of themselves by daring to go further, by enriching their diversity, by developing and growing. By dreaming big for their future.

Create your own career:

In Ibis Cambridge we believe that our staff members are our most valuable asset and we treat them as such! Every hotel can sell the product, we sell the experience!

What will you be doing as a Front Office Team Leader?

Looking after the guests and ensuring they have an incredible experience with us

Coaching & Training the Team members

Duty Manager shifts

Welcoming guests with check in and saying good bye with check outs

Handling any guest complaints

Reservations inquiries

What are we looking for?

Personality ESSENTIAL, Experience essential in Reception

Fast on your feet, quick to make friends

Big on Smiles, Massive on quality

If this is YOU and you want more details then get in touch!

We are looking to fill this role as soon as possible and we aim to respond within 5 days

If you are successful you will be invited for an interview followed by a trial shift

What's in it for You?

Working with a fabulous team that are at the heart of the hotel. Being able to be creative with ways to delight and surprise the guests during their stay with us and make the guests stay incredible and unforgettable.

Qualifications

Job Type: Full-time

Pay: £13.86 per hour

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Overtime
• Weekend availability

• Excellent training and opportunity to develop and grow
• Employee benefit card offering discounted rates at Accor worldwide
• Free bonus breaks to participating UK Accor hotels each year.
• Learning programs through our Academies
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Workplace pension scheme
• Meals on duty
• Uniform and dry cleaning