82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : New Zealand, New Zealand
Level : Staff Line level
Posted : 07 Jul 2024
Job Role : Front Office Agent
Recruiter : Accor Hotels
Job Ref : HOZ45848
Employment Type: Permanent
Job Type :
Validate Through : 2024-08-04
Salary Description: Competetive Salary Offered
NOVOTEL
Company Description
New Plymouth's leading hotel, The Novotel New Plymouth Taranaki is a 4.5 star hotel offering 85 stylishly appointed modern rooms and apartments. We are proudly owned locally owned and operated Maori business.
Job Description
Reporting directly to the Front Office Manager, this role is hands-on and will include mostly PM shifts spread over a 7-day week roster and some AM shifts on weekends for a minimum of 35 hours per week. As a team player, you will lead by example and have a visible presence at the front desk and in the lobby during key times throughout the shift. We need our ideal candidate to be 'guest-centric' and performance-driven, keeping emphasis on what our guests want, individualising and personalising service to build a real human connection. You will also ensure procedures are followed and assist with continued development and training of the team to high expectations.
This role will suit somebody that is continuously willing to learn and who strives for excellence within the team. Your rapport with guests is excellent and you have a proven record of exceptional guest service skills.
Whilst talent and attitude are our primary requirements, you also have
Atithi Jaiswal
Mumbai, India