Digital Communications Intern

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Digital Communications Intern

ACCOR

Company Description

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,700 hotels, 10,000+ restaurants, and lifestyle destinations in 110+ countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist .

Job Description

The Corporate Communication Department of Accor is looking for a new intern to assist the Digital Communications team in managing two of the group's major corporate communication channels: the global corporate website ( www.group.accor.com ) and the global intranet AccorLive used team members worldwide

This role will be responsible for helping manage both channels day to day, including, but not limited to, the following tasks:

External Website

• Understand briefs, and create new pages with user-focused design

• Integrate content, documents, and page updates (text, images, etc.) to the back office, and supervise integration by agencies

• Briefing and supporting the management of creative agencies and the internal technical team

• Coordinating validation processes with various internal stakeholders

• Monitor performances and compile reports with insights

• Contribute to a significant digital project

• Help with the creation of the monthly external newsletter (designing and integrating)

• Analyze KPIs and propose ameliorations

• Support the creation of punctual paid campaigns on LinkedIn

• Uploading articles and other content (text, images, etc.) to the back office and ensure content is well-structured, visually appealing, and aligned with platform guidelines.

• Help manage requests from internal stakeholders to update the intranet

• Tracking and analyzing KPIs - Monitor intranet performance metrics (e.g., page views, user engagement, etc.), compile regular reports, and analyze trends to identify areas for improvement.

• Conduct daily monitoring of communication-driven components on AccorLive to ensure updates, identify errors, and propose adjustments.

• Contributing to diverse projects (benchmarks, monitoring trends, reporting, PowerPoint presentations, etc.)

• Contribution to the development of certain page contents (briefing & management of text writing by agencies, editing, verification of translations, iconographical research, etc)

• Currently obtaining a Bachelor's or Master's diploma in Communication, Marketing, Web - UI/UX Design, or related fields in Digital is required.

• Fluent English and French (written and spoken).

• First experience executing creative ideas for digital platforms.

• Detail-oriented with strong organizational skills

• Familiar with Microsoft Office tools, Figma, and Adobe Suite.

• Be Creative, proactive, autonomous, and curious.

• A first experience in Communication, Design or Digital will be a plus.

• Be interested in the travel and hospitality industry and in digital.

• Interested in learning project management skills.

• Collaborative work environment
• Mentorship from experienced professionals
• 75% reimbursement of transport pass (Navigo)