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82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

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Assistant Manager

Industry : Hotels & Resorts

Department : General Management

Location : Sydney, Australia

Level : Staff Line level

Posted : 01 Nov 2024

Job Role : Assistant Front Office Manager

Recruiter : Accor Hotels

Job Ref : HOZ80618

Employment Type: Permanent

Job Type :

Validate Through : 2024-11-29

Salary Range (monthly): 1 to 2,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Assistant Manager

IBIS

Company Description

About the role

As an Assistant Manager at Ibis Sydney World Square, you will play a vital role in supporting the day-to-day operations of this vibrant hotel. Reporting to the Operations Manager, you will be responsible for overseeing the smooth running of the hotel, ensuring exceptional guest experiences and leading a talented team. This full-time role is based in the heart of Sydney CBD.

Job Description

Overseeing daily Hotel daily activity to deliver excellent customer service
Monitoring staff performance and providing coaching and mentoring to develop the team
Implementing and maintaining hotel policies, procedures and standards
Analysing hotel performance data and making recommendations to improve efficiency and profitability
Fostering a positive work culture and promoting teamwork amongst the hotel staff
Handling guest enquiries and complaints in a professional and timely manner

Qualifications

Significant experience (1-2 years) in a similar Assistant Manager or GSA ready to take the next step
Strong leadership and people management skills with the ability to motivate and develop a team
Excellent communication and customer service skills to liaise with guests, staff and other stakeholders
Proficient in using hotel management software and data analysis tools
A thorough understanding of hotel operations, including front office, housekeeping and food and beverage
Relevant tertiary qualifications in Hospitality Management or a related field

Additional Information

What we offer

Competitive salary and bonus structure
Opportunities for career progression and professional development
Discounted accommodation and dining at Accor Hotels

About us
Ibis Sydney World Square is a modern, centrally located hotel offering comfortable accommodation and excellent facilities for both business and leisure travellers. As part of the global Ibis brand, we are committed to providing a consistently high standard of service and creating memorable experiences for our guests. Join our team and be a part of our continued success.
Apply now