82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : General Management
Location : India, India
Level : Staff Line level
Posted : 04 Jul 2024
Job Role : Assistant Front Office Manager
Recruiter : Accor Hotels
Job Ref : HOZ95437
Employment Type: Permanent
Job Type :
Validate Through : 2024-08-01
Salary Description: Competetive Salary Offered
Accor
Company Description
As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo!
Job Description
Establish and maintain files of major accounts and assist the Banquet Sales in maintaining the Accounts Management System. Establish good working relationships with internal customers (other departments of the hotel) and external customers (clients, event contractors, suppliers)
Liaise closely with the Sales team in proposing the best deal when handling leads / inquiries (pricing strategy, special requirements) passed over, in order to convert the leads / inquiries to confirmed events.
- Prepare proposals / contracts for leads / inquiries received from Sales Managers.
- Follow through from negotiation until departure for events assigned.
- Liaise with clients on finalizing details and give professional advice on set-ups and planning of events.
- Practice up-selling at all opportunities to maximize revenue.
- Ensure effective communication with clients and internal departments, disseminating groups related information to other departments e.g. issues on banquet event orders and group resumes as well as chair pre-event meetings.
- Maintain close coordination with respective departments on organizers' requirements and last-minute event requirements.
- Be visible to organizers and clients during their event / group dates and monitor guest satisfaction.
Atithi Jaiswal
Mumbai, India