82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : General Management
Location : Australia, Australia
Level : Staff Line level
Posted : 04 Jul 2024
Job Role : Assistant Front Office Manager
Recruiter : Accor Hotels
Job Ref : HOZ36900
Employment Type: Permanent
Job Type :
Validate Through : 2024-08-01
Salary Description: Competetive Salary Offered
Accor
Company Description
Who we are
Welcoming each new and returning guest with courtesy and attentive care, you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love, you will anticipate guests' needs and offer recommendations that make their stays even more special. With each personalised experience you create, the more you can enjoy each day. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.
Job Description
A career that lets your passion shine
Lead the Front Office team with confidence and grace in the absence of the Front Office Manager, embodying the essence of our luxury brand and acting as the hotel's esteemed representative. Supervise and orchestrate all guest arrivals and departures with attention to detail, ensuring room allocations and processes are consistently tailored to meet and exceed guest expectations. Oversee the seamless operation of lobby services, including car parking, porter services, and telephone management, to deliver an outstanding and welcoming experience for all guests. Collaboration across all levels of the hotel, including department heads, team members, contractors, and hotel owners, to ensure a harmonious and efficient operational environment.
Qualifications
What you will bring to the role:
Atithi Jaiswal
Mumbai, India