Assistant Food and Beverage Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Assistant Food and Beverage Manager

FAIRMONT

Company Description

About Our Hotel

Step into the enchanting world of Fairmont Mount Kenya Safari Club, where every corner whispers a tale of love-love for people, for wildlife, and for the breathtaking environment that surrounds us. Originally founded as a celebration of love, this legendary destination continues to be a sanctuary for romance, conservation, and unforgettable experiences. Nestled within the renowned Mount Kenya Wildlife Conservancy, our hotel offers an extraordinary opportunity to immerse yourself in nature with our unique eco-safari adventures, all set within a landmark property that captures the very essence of Kenya's natural beauty.

Set against the awe-inspiring backdrop of Mount Kenya, Africa's second-highest peak, Fairmont Mount Kenya Safari Club is more than just a hotel-it's a haven where you can rejuvenate your spirit, indulge in exceptional culinary delights, and embark on safari experiences that are as unique as they are exhilarating. Whether you're exploring the untamed wilderness of Mount Kenya, or uncovering the rich heritage woven into the fabric of our hotel, every moment here is designed to help you reconnect with nature, with yourself, and with the world around you.

Conveniently located just a scenic 3-hour drive from Nairobi, Fairmont Mount Kenya Safari Club also offers the luxury of its own landing strip, just a quick 45-minute flight from Nairobi. Our prime, central position places you at the gateway to some of Kenya's most celebrated landscapes and conservation areas. From the pristine beauty of Ngare Ndare forests and waterfalls to the majestic Aberdares and the world-renowned sanctuaries of Ol Pejeta, Samburu, and Solio, our club provides unparalleled access to the heart of Kenya's natural wonders. At Fairmont Mount Kenya Safari Club, every experience is an invitation to discover, to fall in love, and to create memories that will last a lifetime

Job Description

We are looking to grow our team and engage a highly motivated and passionate Assistant Food and Beverage Manager who will work closely with the team to drive results and deliver on the excellent service in the service section.

The Assistant F&B Manager at Fairmont Mount Kenya Safari Club will support the Food & Beverage Manager in overseeing all aspects of the club's dining operations. The role includes ensuring the highest standards of food quality, service, and guest experience, while maintaining operational efficiency. This position requires a dynamic individual with strong leadership, operational, and guest service skills, capable of working in a luxury environment.

Operational Management

• Assist the F&B Manager in overseeing day-to-day F&B operations across all outlets, including restaurants, bars, banquet services, and in-room dining.
• Ensure smooth operation of service by coordinating with the kitchen and service teams to deliver a seamless guest experience.
• Oversee inventory control, stock management, and procurement in coordination with the purchasing department.
• Maintain the cleanliness, hygiene, and safety standards across all F&B areas.
• Ensure guests receive high-quality service at all dining outlets, paying attention to detail, personalized service, and prompt responsiveness to guest requests.
• Handle guest complaints and inquiries in a timely and professional manner.
• Collaborate with the culinary team to develop new dining concepts and menu changes that align with guest preferences and market trends. Assist in planning and executing special events, banquets, and private functions.
• Coordinate with other departments, including Sales & Marketing, to deliver seamless event experiences.
• Act as a liaison between the F&B Manager and the team, ensuring clear communication and implementation of F&B strategies.
• Attend management meetings as required and contribute to broader operational discussions within the hotel.

• Assist in the recruitment, training, and development of the F&B team to deliver exceptional service.
• Motivate and mentor staff, conducting regular performance reviews to ensure staff growth and alignment with company standards.
• Foster a positive and professional working environment that encourages teamwork and open communication.
• Team development while guiding Assistant-Supervisor through coaching-training
• Working towards "excellence" through LQA and training ensuring Brand's and standard compliance
• Work alongside the F&B manager and Executive chef to bring new trends and opportunity for the department

• Assist the F&B Manager in monitoring departmental budgets and controlling costs, including labor, food, and beverage expenses.
• Analyze financial reports and work with the F&B Manager to identify areas for operational improvements and revenue enhancement.
• Participate in pricing strategies and promotions to maximize profitability.
• Come up with incentives, promotions to increase revenue

• Bachelor's degree or Diploma in Hospitality Management, Culinary Arts, or related field.
• At least 3-5 years of experience in Food & Beverage operations, with prior experience in a luxury hotel or resort setting preferred in similar role.
• Strong knowledge of F&B management practices, including food safety, service standards, and guest relations.
• Excellent leadership, interpersonal, and communication skills.
• Ability to manage multiple tasks in a high-pressure environment.
• Strong organizational and financial acumen, with experience in budgeting and cost control.
• Familiarity with Opera systems, MS Office
• Passion for hospitality and delivering outstanding guest experiences.
• Proactive, detail-oriented, and capable of working independently.
• Ability to adapt to a fast-paced, dynamic environment.
• The position requires flexibility in working hours, including weekends, holidays, and evenings, as per the operational needs of the hotel.

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Work and learn in a mgical luxury property