Arabic Coffee Man

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Arabic Coffee Man

RAFFLES

Company Description

A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.

Job Description

PURPOSE OF POSITION

To provide prompt and courteous Arabic coffee Making & service to the Hotel's guests.

KEY ROLES & RESPONSIBILITIES

• Read daily events, to acknowledge any VIP's arrivals

• Making Arabic coffee according to the proper recipe

• Maintain a clean, neat and orderly the coffee service place throughout service

• Ensure that work station is stocked with appropriate quantity of coffee powder at all times

• Report any guest comments regarding coffee or food and beverage to manager

• Conscientious handling and maintenance of operating equipment

• Learn and adhere to safety, sanitation and hygiene policies

• Maintain good working relationships with colleagues, and all other departments

• Maintain complete knowledge of all F&B outlets and hotel services/features

• Ensure that all service and storage areas are kept safe and clean

• Help minimize waste, neglect, breakages and mishandling of supplies and equipment

• Carry out light cleaning and maintenance of the coffee making station and service place

• Adhering to the grooming standard of the hotel

• Adhering to the Servicing areas for the Arabic coffee in the lobby area

• Helping the other outlets in their events when Arabic coffee service is required

• Ascertain guests' satisfaction and handle any problem which may arise, informing a Manager about the problem and how it was resolved

• Check the daily schedule for any changes and report to duty on time

• Native Arabic language and Average reading, writing and oral proficiency in the English language

• Must be well presented and professionally groomed at all times

• Good communication and customer contact skills

• Team player with strong interpersonal skills and attention to detail

• Secondary education

• Basic Knowledge in Arabic coffee making and servicing