Competent and result oriented professional offering experience across Hotel/Bar Business Operations, Food & Beverage, Customer/Guest Relationship Management, Hospitality, Revenue / Sales Expansion, Business Development and Liaison & Coordination; last assignment as Assistant Manager Food &Beverage with ‘Kempinski Hotels’, Seychelles. A problem solver and passionate hotelier with a zest for creating beautiful memories and experience for the guest and staff.
Industry: Hotels & Resorts
Department: Food and Beverage Service
Job Level: Management
Nationality: India
Current City: Trivandrum
Current Country: India
Education Level: Graduation
2019 - 2020 (1 Year)
Kempinski Resort, Seychelles
• Acting Restaurant Manager, Point of Contact for the no 1 restaurant in mahe, Seychelles, Wind song bar Restaurant br• Reporting to Food Beverage Manager br• Attending f b meeting and Sales meeting of Banqueting. br• Tracking the sale and promotion of Food beverage to identify the fast moving items and plan menu accordingly. br• Achieved the budgeted APC, exceeded the Till date Budget. br• Spear heading the training of the outlet and documenting the records br• Achieved the mystery audit of outlet by 95% br• Tracking the breakages and controlling through training. br• Coordinating with chefs for private dinners and private experiences. br• Scheduling the roaster and plan the annual leave and public holidays br• Hands on supervision available at floor. br• Ensure the work safety and sanitation, coordinating with hygiene manager and Chief Steward br• Ensure the restaurant is closed and open after following the desired procedures. br• Making sure the Par stock of the beverages and CCG is maintained.
2017 - 2019 (2 Years)
Hyatt Place Hyderabad, India
• Handling the operations of entire Food & Beverage options in the capacity of an HOD.
2016 - 2017 (1 Year)
Feathers- A Radha Hotel, India
• Entrusted with responsibilities of estimating food and beverage consumption and placing order with suppliers schedule delivery and deftly evaluating quality of food.
2014 - 2016 (2 Years)
Park Hyatt, India
• Entrusted with planning and execution of standard authentic service sequence to embellish service as per benchmarks; also ensuring adherence to specified brand standards and policies.
2013 - 2014 (1 Year)
Park Hyatt, India
• Maintained all cash and paperwork in the restaurant and ensured maintenance of sanitary standards. br• Ensured accurate and appropriate billing; establishing and using service level and response time objectives while planning and managing the service-level quality using the real-time management skills. br• Developed and implemented procedures for maintaining quality standards, streamlined processes and generated cost savings in operations. Ensured punctuality, appearance, performance and effectiveness of team of team member. br• Managed excellent guest relationships, addressed feedback and complaints with exceptional guest service
2012 - 2012 (0Months)
Suryagarh, Jaisalmer, India
Outlet In - Charge for Breakfast Restaurant and Room Service.
2010 - 2012 (2 Years)
Leela Palace Hotels and Resorts, India
Trainee captain in the department .In the first year.
