Linen Keeper/ Tailor for Silversea Cruises

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Linen Keeper/ Tailor for Silversea Cruises

Position Description:

We are looking for a Linenkeeper for Silversea Cruises.
Position Summary
1. Responsible to deliver a high quality, efficient and excellent linen operation in accordance with company Policies and strictly upholding any Public Health standards and towards a goal of achieving total guest satisfaction.
Reporting Structure
1. Reporting to the Hotel Stores Manager.
Responsibilities
1. Responsible for the daily handling of all linen in circulation.
2. Ensures that inventories are updated and accurate at all times.
3. Keeps linen store clean and in order at all times.
4. Prepares and issues linen and towels to suite attendants and housekeeping utilities on daily basis
5. Arranges broken/soiled linen - repairs when necessary and if possible.
6. Removes damaged uniforms and linen from circulation and completes the damaged uniform/linen
report on a weekly basis. All damaged uniforms to be kept separate for review and approval of the
Rooms Division Manager and Hotel Stores Manager. Once approval has been given the linenkeeper
may discard the damaged items.
7. Responsible to tailor and repair uniforms as required.
8. Ensures that all guest tailoring requests, enquiries and complaints are responded to immediately and
are followed up on efficiently and to the guests satisfaction. Proactively demonstrating sincerity and
hospitality in all guest interactions.
9. Maintains a record of all tailoring work carried out on a cruise by cruise basis.
10. Issues linens to crew.
11. Issues uniforms to new crew members and ensures that the uniform issue sheets are completed
correctly as per Company procedures.
12. Collects uniforms from all disembarking crew members according to Company procedures and cross
checking against the original uniform issue sheets. Reporting to the Hotel Stores Manager if any
discrepancies are found.
13. Responsible for the daily handling of all uniforms in circulation.
14. Keeps an accurate and up to date inventory of all items in the linen store.
15. Receives the deliveries of new linen, towels and uniforms and ensures that a proper count is taken of
these within 3 days of delivery.
16. Keeps the Hotel Stores Manager updated with regards to par levels of uniform and linen, requesting
requisitions of items where necessary and in a timely manner.
17. Proactively prepares for seasonal changes with regards to crew uniforms.
18. Regular inventory control as per instructions from the Hotel Stores Manager.
19. Responsible for repairs on soft furnishings in public areas to extend the life of such items where
possible and minor repairs of curtains and drapes.
20. Responsible to maintain the chemical locker (Silver Spirit and Silver Muse only), to include accurate
inventories of stock, safe storage and issuance.
21. Maintains a high level of communication and feedback within the Hotel Stores Manager as well as
other departments around the ship.
22. Adheres to departmental standards, specifications and work routines.
23. Follows up on special departmental daily side duty assignments.
24. Maintains workshop cleanliness and organization, complying with Public Health standards.
25. Executes strict Public Health practices in all aspects of the position.

V. Group is the leading global maritime agency with a pool of 44,000 active seafarers and approximately 3,000 shore colleagues. We represent in excess of 300 global client businesses who have engaged our management services for around 1,000 vessels.

At V. Group, our ambition is straightforward - to drive the transformation of our industry and to be the leading global provider of marine crew supply/management services.

Our values comprise of 'five C's': we Care, we Collaborate, we Challenge, we are Consistent, and we Commit and Deliver, these values are central to our business and remain embedded in to our service output.

We aim to be an industry leader, challenging the parameters of best practice and shaping the future of Marine Operations.

As a strictly compliant global leader in marine services, V. Group will not request any fees or compensation for our services from seafarers. Please be aware of any illegal recruitment services and crewing representatives attempting to act on our behalf.