IT Manager for Ponant

Salary Details

Salary Description: Competetive Salary Offered

Job Description For IT Manager for Ponant

Position Description:

We are recruiting for experienced IT MANAGER for cruise vessel LE BOREAL / L' Austral

Salary in USD, will be advised to the selected candidates only

Embarkation 23.Dec.24

Contract 4 months +/-2

Essential Requirements

Relevant experience on cruise ships as IT MANAGER .

Appropriate STCW's

Fluent written and spoken English

Good references/recommendations

Position Summary
1. Responsible for the day to day operations of the shipboard computer systems, providing IT systems support, maintenance and monitoring to maintain an excellent IT performance in accordance with Company Policies.
2. Working alongside the shore side IT department on technology advancements and projects.
3. Ensure proper coordination with different technical parties and departments.
Reporting Structure
1. Reporting to the Chief Engineer.
2. Functional reporting to Hotel Director for all hotel matters.

Responsibilities
1. Supports the Captain as needed for shipboard communications; as an Officer, reports to the Captain regarding all ship communications.
2. Keeps the Chief Engineer promptly and fully informed of all problems and matters of significance, including daily assignments and administration.
3. Provides technical assistance to guests and crew.
4. Manages and maintains all Communications equipment onboard.
5. Administers and maintains Windows Environment.
6. Regularly carries out maintenance on all IT equipment, making basic repairs when needed on PC's, Printers and other peripherals. Scheduling technician repairs when necessary.
7. Sustains existing Physical Network.
8. Maintains Servers, UPS and other peripherals.
9. Ensures that security updates and antivirus programs are current and that user access and restrictions are maintained.
10. Maintains and supports the Internet Café H/W and reports any failures to provider.
11. Keeps an accurate physical inventory of all H/W and S/W onboard.
12. Effectively maintains and enforces user compliance with Corporate IT Policies & Procedures.
13. Problem determination and troubleshoot PC, Application and Networking issues.
14. Provides notification to Shoreside IT Department of all IT issues in a timely manner.
15. Provides Voyage Reports to IT Dept. as determined by FLL Management.
16. Maintains reliability and availability of shipboard computer network hardware, operating system and software to a high standard.
17. Determines and takes action to anticipate network disaster events and mitigate loss (i.e. on/off site backups, theft prevention, security violations and viruses).
18. Ensures Silversea's complete Software License compliance and report all violations.
19. Provides System Administration in accordance with management Policies & Procedures.
20. Maintains appropriate confidentiality of information processed.
21. Supports desktop publishing systems.
22. Handles all other related duties as instructed by his/her supervisor and IT Dept.
23. Oversees the IT performance of the ship.
24. Ensures sufficient stock of spare parts and consumables is on order and in onboard system to cover planned and unplanned maintenance.
25.Participates in the development of on board operational plans to support the successful completion ofmaintenance periods and works closely with the Hotel Department on all maintenance issues, ensuringa minimal impact on the shipboard operation.
26.Practices good people management, maintaining proper conduct with all departments around the ship.
27.All other duties as assigned.
Computer knowledge:
1.Ability to apply the principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions.
2.As of December 2014, the following is a list of all major systems being managed and equipment to be used:

• DELLPowerEdge VRTX series / iDRAC
• VMwarevSphere 6.5
• MicrosoftWindows Server 2016/Exchange 2016
• Fidelio CruiseSPMS/MMS/Security (Check-in and Embarkation)
• SpeedcastC.Band and KU band Internet and VoIP Satellite Services
• VisionLine / VingVision / Door Locks
• MicrosPOS
• VeeamBackup & Replication
• BarracudaMail archiver
• Aruba HPPoE network switches
• VHF/UHF Radios
• SeamobileCell Phones at Sea
• SailorGMDDS
• AlcatelPABX Telephone Systems
• Apple / AndroidiPad (Silversea in-house program use this)
• HP printersVarious models LJ & MFC printers

Safety Duties:
1.Participates in crew and passenger safety drills according to instructions.
2.Must always comply with the Company's safety and pollution prevention regulations and operatingprocedures.
3.Leads by example by taking care of Health and Safety of self and others.
4.Ensures that all work equipment, personal protective equipment, chemicals and safety devices arebeing used correctly.

V. Group is the leading global maritime agency with a pool of 44,000 active seafarers and approximately 3,000 shore colleagues. We represent in excess of 300 global client businesses who have engaged our management services for around 1,000 vessels.

At V. Group, our ambition is straightforward - to drive the transformation of our industry and to be the leading global provider of marine crew supply/management services.

Our values comprise of 'five C's': we Care, we Collaborate, we Challenge, we are Consistent, and we Commit and Deliver, these values are central to our business and remain embedded in to our service output.

We aim to be an industry leader, challenging the parameters of best practice and shaping the future of Marine Operations.

As a strictly compliant global leader in marine services, V. Group will not request any fees or compensation for our services from seafarers. Please be aware of any illegal recruitment services and crewing representatives attempting to act on our behalf.