Taj Exotica Resort & Spa
East Crescent Road Palm Jumeirah, Dubai, United Arab Emirates UAE
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About Us

An idyllic island escape, Taj Exotica Resort & Spa, The Palm, Dubai is a distinctive beach resort nestled on the iconic Palm Jumeirah, set against the sparkling Arabian Gulf and Dubai’s shimmering skyline. Leave the world behind and sink into the welcoming embrace of ‘Tajness’ and an array of exotic experiences.

With luxurious accommodations, seven outstanding restaurants and bars, an award-winning spa and the longest pool on the East side of the Palm island, a stay at our resort is a constant voyage of discovery, serenity and celebration. Our 258 elegant guest rooms are tranquil retreats with breath-taking views from their own private balconies, and subtly decorated in hints of blue and gold to reflect the colours of the sea. For the ultimate in luxurious hideaways, pick one of our 67 lavish suites – some with Jacuzzis on panoramic private terraces.

Savour everything from fragrant Indian delicacies to sumptuous international cuisines in our cosmopolitan restaurants and bars. Tuck into a classic afternoon tea in our spacious Emperor Lounge, linger over cocktails by the pool at Lime Pool Bar, savour gastropub classics at Roaring Rabbit or admire glittering night-time views of Dubai’s skyline at Raia Restaurant & Lounge.

Come to life each morning with an energizing yoga session, drift down to our magnificent 70-meter pool, or soak up the sunshine at our exclusive beach. Experience the essence of tranquility at J Wellness Circle, where holistic treatments and soothing massages draw on ancient Ayurvedic traditions and signature treatments using bespoke all-natural oils soothe you into a state of peaceful bliss.

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Front Office Attendant

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Industry : Hotels & Resorts

Department : Front of House

Location : Dubai, United Arab Emirates UAE

Level : Staff Line level

Posted : 07 Mar 2025

Job Role : Front Office Agent

Recruiter : Taj Exotica Resort & Spa

Job Ref : HOZ50264

Employment Type: Permanent

Job Type : Full Time

Validate Through : 2025-04-04

Salary Range (monthly): AED 1 to 2,000

Contact :

: Any

Salary Details

Salary Description: Competitive Salary & Benefits Offered

Job Description For Front Office Attendant

Company Description

Taj Exotica Resort & Spa, The Palm, Dubai, is a distinctive island oasis located on the iconic Palm Jumeirah, offering guests a tranquil retreat in the welcoming embrace of Taj.

Role Description

This is a full-time on-site role as a Front Office Attendant at Taj Exotica Resort & Spa, The Palm, Dubai. The Front Office Attendant will assure highest quality of guest service by working in an efficient and conscious manner as well as maintaining and developing the highest service standards possible The performance of this position effects guest satisfaction and an impression of the service the Hotel provide. This impression can lead to repeat business and reputation enhancements.

Flexible working hours as per business needs
Welcome guests on arrival at the Hotel.
Instantly recognize repeat guests.
Stay abreast of the arrival list.
Fill the Guest Registration Card prior to the arrival of the guest and obtain the guest’s signature.
In case of non-availability of details check the same from the Guest and enter it in the database for future requirements.
Ensure that the Guest is promptly allotted the assigned room courteously.
To verify payment details in absence of any instructions to the contrary.
To take advance payments/swipe the Credit Card imprint wherever necessary.
To inform Guest Relations about arrival of the Guest whenever required and instruct Bell Desk to carry luggage to the allotted room.
In case of Walk-in guests co-ordinate with the Duty manager before checking in the Guest.
Ensure that all complaints are promptly attended to and check with the guest for Feedback.
Note guest Departure request.
To inform the Concierge and the Housekeeping Department about the guest’s departure.
To have a thorough knowledge of the facilities offered by the Hotel and ensure selling of the same.
To ensure that messages and parcels for the guests are promptly dispatched to the guest rooms.
To have through knowledge of the room rates and suites rates.
To have a thorough knowledge of the major credit cards and their limits.
To handle guest departures and settlement of bills in cash/foreign currency/credit card.
To adhere of the grooming standard laid down as per company procedure.
To perform such other duties as may be assigned from time to time by persons placed in authority over you.