Sales Manager

Salary Details

Salary Description: Competitive Salary Offered

Job Description For Sales Manager

1. Customer Relationship Management:

• Generate and maintain customers for assigned accounts/areas through sales activities, including face-to-face meetings, telephone calls, and client entertainment.
• Ensure comprehensive coverage of assigned accounts, maintaining close relationships with managerial and departmental executives to achieve maximum productivity.

2. Sales and Marketing Activities:

• Maintain a high level of exposure for the hotel through direct sales, telephone, written communication, and other promotional activities.
• Implement and execute sales objectives and action plans to exceed set targets.
• Solicit and manage transient and group business, including meetings and events.
• Promote and generate sales leads for other TIME Hotels outside the assigned coverage area.

3. Contract Management:

• Formulate corporate offer letters, annual contracts, and other business correspondence.
• Negotiate prices and establish parameters for transient and group business with customers.

4. Client Servicing and Feedback:

• Ensure all business requests are actioned within 24 hours.
• Provide regular feedback to the Director of Sales & Marketing or Sales Managers regarding market trends, competition, and customer needs.
• Arrange and lead site inspections for potential clients.

5. Collaboration with Events Team:

• Maintain close communication with the Events Management Team during negotiations and account servicing.
• Attend all pre- and post-conference meetings arranged by the Events Management Department.
• Follow up with thank-you calls and letters after events to ensure client satisfaction and strengthen relationships.

6. Communication and Reporting:

• Disseminate sales-related information to relevant departments.
• Handle incoming calls and ensure messages are forwarded appropriately.
• Attend departmental and communication meetings as required.

7. Representation and Attendance:

• Represent the hotel at major events to promote its services and facilities.
• Attend site inspections and other activities to enhance the hotel's visibility and reputation.

Requirements:

• Proven experience in sales, preferably in the hospitality industry here in UAE and GCC.
• Fluency in Russian is highly preferred.
• Excellent communication and negotiation skills.
• Strong organizational and multitasking abilities.
• Ability to work independently while contributing to a team environment.