Skilled, Trained, Experienced over two decades within India, Dubai & Malaysia. Well versed with hotel operations, revenue & ecommerce. Experienced with preopening of 3 / 4 star hotels. Awarded trainer & received various accolades for team performance. Can work under pressure and conveniently accustoms to multi national environment
Industry: Hotels & Resorts
Department: Front of House
Job Level: Management
Nationality: India
Current City: Ras al khaimah
Current Country: United Arab Emirates UAE
Education Level: Graduation
2021 - Present (3 Years)
Royal view hotel, United Arab Emirates UAE
Heading Rooms division Ecommerce departments. Design implement SOP for best GSI. Budgeting reporting. Online reputation management.
2017 - 2020 (3 Years)
Starppoints hotel kuala lumpur, Malaysia
Room division manager, heading Front office, housekeeping maintenance brBudgeting operational revenue, strategize to achieve goals brHiring training staff to implement standards brGuest relations to achieve highest GSI brManage online reputation by handling sociial sites brManage online business for hotel
2010 - 2017 (7 Years)
Starpoints hotel Kuala lumpur, Malaysia
department head heading Front office. Budgeting operational & revenue, strategize to achieve goals. Hiring & training staff to implement standards . Guest relations to achieve highest GSI. Manage online reputation by handling sociial sites. Manage online business for hotel
2004 - 2010 (6 Years)
Hallmark hotel Dubai, United Arab Emirates UAE
Joined as Cashier and held Shift supervisor, AFOM, Duty Manager before transferred within company to Malaysia.. Trained self and exhibited best performance in various roles and received highest appreciation. As FOM implemented strategies to achieve best GSI & best peer performance within department.
