Nathalie Valgaeren to spearhead the front office and concierge team.
Hyatt Centric Jumeirah Dubai is proud to announce the appointment of Nathalie Valgaeren as the new Front Office Manager. In her new role, Nathalie will be responsible for managing, motivating, and training the Front Office and Concierge Team, as well as creating new procedures to enhance the guests' stay from pre-arrival until post-stay care.
Nathalie is a passionate hospitality professional with a customer-oriented mindset and strong communication skills. She holds a Professional Bachelor's degree in Hotel Management from Erasmus University College in Brussels, Belgium, and is fluent in Dutch, English, and French.
With over four years of experience in the hospitality industry, Nathalie has demonstrated her expertise in optimizing internal procedures to enhance guest satisfaction and internal and external communication. She has been part of the re-branding team of Anantara Grand Hotel Krasnapolsky and has created new guest experiences, including being in charge of all VIP guests and building relationships with regular guests.
I am happy to take on this new challenge and contribute to the success of Hyatt Centric Jumeirah Dubai. I look forward to leading the Front Office and Concierge Team and creating memorable experiences for our guests," said Nathalie.
“We are thrilled to have Nathalie join our team in her new role as a Front Office Manager,” said Britta Leick-Milde, Hotel Manager. “Her experience, leadership skills, and dedication to providing exceptional service will undoubtedly enhance the overall guest experience at Hyatt Centric Jumeirah Dubai”
