Taylan Dogan Recognized in Hozpitality's Best 30 Housekeeping Leaders in the Middle East for 2024
Taylan Dogan, serving as Cluster Executive Housekeeper at The WB Abu Dhabi, Curio Collection by Hilton, and DoubleTree by Hilton Yas Island Residence, has been honored as one of the foremost leaders in the Middle East hospitality sector, securing a prestigious position in Hozpitality's esteemed list of Best 30 Housekeeping Leaders for 2024.
Taylan excels in overseeing hotel room operations amidst consistently high occupancies. Managing two distinguished Hilton portfolio brands—DoubleTree and Curio Collection—Taylan exemplifies exceptional leadership in driving outstanding guest satisfaction scores in housekeeping. His commitment is underscored by championing annual Quality Assurance Audits, achieving exceptional scores exceeding 90% consecutively in 2023 and 2024 for both properties.
Passionate about diversity, Taylan fosters a balanced gender ratio across position levels within the housekeeping department, with the highest female representation. He has successfully maintained exceptional turnover scores compared to the previous year and attained outstanding results in the Team Member Engagement Survey. Taylan is dedicated to fostering team member growth, evidenced by several female team members who have been promoted to higher positions across various Hilton properties.
With a career spanning over eight years at Hilton properties in Turkey, Taylan has consistently elevated housekeeping standards and guest satisfaction. Beginning as Executive Housekeeper at Hilton Garden Inn Kütahya, Taylan established a reputation for meticulous attention to detail and operational efficiency. This foundation paved the way for pivotal roles, including a significant tenure at Hilton Garden Inn Istanbul Golden Horn Hotel. Taylan's leadership played a crucial role in maintaining impeccable housekeeping standards.
Promoted to Director of Housekeeping at Hilton Istanbul Bomonti Hotel & Conference Center, Taylan continued to excel, overseeing operations with precision and strategic foresight. Under Taylan's leadership, the hotel consistently achieved exceptional scores in Quality Assurance Audits, reflecting a commitment to excellence and enhancing guest experiences.
Educationally equipped with degrees in İşletme, Yönetim, Pazarlama ve İlgili Destek Hizmetleri from Anadolu University and Turizm and Hotel Management from Abant İzzet Baysal Üniversitesi, Taylan combines academic rigor with practical expertise, making substantial contributions to the hospitality industry in Turkey.
Meela Seenarain
Dubai, United Arab Emirates UAE