Sumanth Shetty named among Hozpitality's Best 30 Most Popular Housekeeping Leaders in the Middle East for 2023
Sumanth Shetty, the Cluster Executive Housekeeper at Sharjah National Hotels, has over 12 years of experience in the hospitality industry.
People will forget what you said forget what you did, but people will never forget how you made them feel. This is the mantra of Sumanth Shetty, the Cluster Executive Housekeeper at Sharjah National Hotels. With a demonstrated history of working in the hospitality industry, Shetty is skilled in operations management, housekeeping, and management with a strong focus on continuous improvement.
In his current role, Shetty is responsible for creating and nurturing a hotel environment that emphasizes motivation, empowerment, teamwork, and continuous improvement, while providing exceptional service to guests. Under his leadership, the hotel has reduced operational costs by 18% in supplies consumption and replacement and 21% in utilities through proper training and guidance.
Shetty has also developed and implemented employee empowerment policies and procedures to increase employee and guest satisfaction. He had revamped the inventory system, making the process 50% more efficient than before, and implemented a series of training programs for the existing team, increasing their ability to meet organizational standards. In addition, he has completed interviews, performance reviews, and disciplinary action.
With a total team of 100 plus associates, Shetty's role requires a lot of planning and organizing to run the operations. However, his extensive experience in the hospitality industry has given him a deep understanding of the needs and expectations of guests. He is committed to providing exceptional service and creating a warm and welcoming environment for guests to enjoy their stay.
Shetty's passion for excellence and a keen eye for detail has earned him a reputation as a skilled and dedicated hospitality professional. He completed his management degree in Hospitality Administration/Management from Hilton Worldwide University in 2018, following his Bachelor's degree in Mechanical Engineering from Srinivas Institute of Technology, Mangalore, in 2011.
In conclusion, Sumanth Shetty's recognition as one of the Best 30 Housekeeping Leaders in the Middle East is a testament to his dedication and expertise in the hospitality industry. He is committed to making a positive impact and is always seeking new opportunities to learn and grow in his career.
Amit Singh
Mumbai, India
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