Sheetal Seth Recognized as Guest Services Champion of the Year Gold at the Indian Hospitality Excellence Awards 2024
Sheetal leadership style, which encourages teamwork, excitement, and a sincere desire to provide guests with the greatest experiences possible, is reflected in the cheerful, optimistic attitude of her team.
At the Indian Hospitality Excellence Awards 2024, organized by Hozpitality Group on January 4, 2024, at Crown Plaza, Greater Noida, India, the Gold Award for Guest Services Champion of the Year was proudly presented to Sheetal Seth, Loyalty Manager at Four Points by Sheraton New Delhi. Her remarkable dedication to guest satisfaction, exceptional management skills, and unwavering commitment to excellence made her a standout in the hospitality industry, earning her this prestigious accolade.
Sheetal Seth's leadership and passion for guest relations have been nothing short of exemplary. As a Loyalty Manager at Four Points by Sheraton New Delhi, she consistently goes above and beyond to ensure every guest has an unforgettable experience. Her attention to detail and genuine care for her guests' needs have earned her a reputation for delivering exceptional service. From the moment guests walk through the door, Sheetal's dedication to creating a welcoming and personalized atmosphere is palpable.
One key aspect of Sheetal's success is her ability to anticipate guests' needs and provide solutions before they even have to ask. Whether offering personalized recommendations or ensuring every convenience is available during their stay, Sheetal's meticulous approach ensures that guests feel valued and cared for throughout their time at the hotel. Her team mirrors her energy, always going the extra mile to make guests feel at home, ensuring their seamless and memorable experiences.
Her efforts are not just about managing guest relations; they extend to creating an environment where staff members feel motivated and empowered. Her team's positive, upbeat attitude reflects her leadership style—one that fosters collaboration, enthusiasm, and a genuine desire to create the best possible experiences for guests.
Meela Seenarain
Dubai, United Arab Emirates UAE