Shannon Landman-Kriel named among Hozpitality's Best 30 Most Popular Housekeeping Leaders in the Middle East for 2023
Shannon Landman-Kriel, the Executive Housekeeper at Delta Hotels by Marriott, Jumeirah Beach, has over 23 years of experience in the hotel industry and expertise in both in-house and outsourced environments.
Shannon Landman-Kriel's passion for cricket is well-known in her circle, but her dedication to the hospitality industry is equally impressive. With a background that ranges from 3-star hotels to 5-star hotels, Shannon has an excellent viewpoint on both the practical and financial sides of the business. Her ability to manage cleaning teams of all sizes, from 10 people to over 3000 staff, is a testament to her leadership skills.
Shannon firmly believes that a successful housekeeping department requires a positive team environment. She mentors and coaches each team member to get the best out of them, managing different personalities according to their strengths. Shannon's involvement in the decision-making process ensures that her team feels valued and trusted, resulting in better performance.
Shannon has also owned her own business for seven years, where she focused on negotiating, strategic planning, and project management. Her experience in this area has helped her consult with numerous hotel groups on their housekeeping departments, resulting in more productivity and efficiency, better guest experiences, and financial savings.
In addition to her career in hospitality, Shannon has been involved in women's cricket for over six years. She has worked tirelessly to create an environment where players and non-players can find a home to further their ambitions in the sport. Equality and diversity are important to her, and she believes they should be a part of women's cricket at every level.
In conclusion, Shannon Landman-Kriel's skills and experience in the hospitality industry make her an invaluable asset to the team at Delta Hotels by Marriott, Jumeirah Beach. Her leadership skills, positive team environment, and ability to manage large teams have resulted in better guest experiences and financial savings.
Meela Seenarain
Dubai, United Arab Emirates UAE