Shahzad Butt Recognized as Hozpitality's Commended GM for the Middle East – 2024
Shahzad Butt has garnered an impressive array of accolades, solidifying his status as a distinguished leader in the Middle East hospitality scene.
Shahzad Butt, General Manager Four Points by Sheraton Production City, Dubai, has been recognized as one of Hozpitality's Commended General Managers for 2024 in the vibrant landscape of Middle East hospitality.
Shahzad Butt, the accomplished General Manager of Four Points by Sheraton Production City, Dubai, has garnered an impressive array of accolades, solidifying his status as a distinguished leader in the Middle East hospitality scene. His notable achievements include winning the Travelers Choice Award in 2020 and positioning Elite Byblos Hotel among the top 10% of hotels worldwide. Shahzad has consistently achieved excellence, receiving the Certificate of Excellence on Trip Advisor and securing a place among the top 100 Hotels in Dubai for Elite Byblos Hotel and Coral Dubai Al Barsha Hotel. With a tenacious commitment to guest satisfaction, he maintained a TOP index on all significant platforms, boasting 90% and above scores.
Furthermore, Shahzad Butt's dedication to innovation is exemplified by the establishment of a unique Hydroponic Garden at his hotel, making it the sole property in the UAE to have such an eco-friendly feature. His leadership at Ramada Downtown Dubai resulted in significant accomplishments, earning the property the prestigious Brand Champion award in 2016 and achieving top scores in quality audits and reviews for Wyndham EMEA. He also led the hotel to secure the Top Net Promoter Score in the region, underscoring his commitment to exceptional product quality and service.
Shahzad Butt's impact extends to the broader hospitality industry, where he secured the position of Runners-up Top Franchise Hotel in Wyndham EMEA in 2016 and was honored with the Trophy for Top Luxury Boutique Hotel in 2017 by LTG. His success is further underscored by his receiving the Trophy for Wyndham Rewards enrollment in 2016 EMEA and consistently ranking among the top 60 hotels in Dubai, as recognized by Trip Advisor.
His commitment to continuous improvement is evident in his renovation projects, transforming guest rooms, public areas, and restaurants, showcasing a complete conceptual development approach. Implementing clustering in various operational aspects, including Sales, Marketing, Revenue, Finance, and Procurement, Shahzad demonstrated strategic prowess and forward-thinking in his management approach. The growth in the ranking on Trip Advisor from 156 to 89 among 550 hotels demonstrates his transformative leadership style.
Shahzad Butt's illustrious career is characterized by a legacy of excellence, innovation, and a tenacious commitment to providing outstanding service in the hospitality industry.
Meela Seenarain
Dubai, United Arab Emirates UAE